Customer Service & Support

TeraCenter is dedicated to providing professional and responsive service to each of our customers. Whether you are seeking to learn about our solutions, deploy one of TeraCenter’s solutions, or recover from your own disaster, TeraCenter’s staff has the expertise and dedication to meet your needs.

TeraCenter’s staff is available 24/7/365 to assist our customers with first-class support. To contact our support team, please use one of the methods below:

General Support and Questions

Call: 1-800-TeraCenter, ext. 705 from 7:00 AM to 6:00 PM PST Mon-Fri
Email: support@teracenter.net

Emergency Support

Call 1-800-TeraCenter, ext. 710 (Weekends, Holidays, off-hours)
Email: emergency@teracenter.net